FAQ
1. What types of nail wraps do you offer?
At Nail Wrap Magic, we boast an extensive collection of over 400 styles of nail wraps. Our selection includes plain colors, glitter, transparent, metallic finishes, and a vibrant spectrum of hues. Each wrap is designed to be applied easily and lasts 1-2 weeks. Our wraps are crafted from high-quality nail polish and a non-toxic adhesive, ensuring a beautiful and safe manicure. Plus, our products are gluten and metal-free.
2. How do I remove the nail wraps?
To remove, gently peel off the wraps starting from the edges. There’s no need for special solvents or products; just gently pull them off. If you're having a difficult time, you can use nail polish remover, or remove them immediately after a shower.
3. What are your shipping policies?
All orders ship from Ontario, Canada. We are not a drop-shipping company, but a home-based business with a very small team.
Shipping Costs: We offer free worldwide shipping on orders over $10.
Delivery Time: Delivery times vary depending on your location, with a maximum delivery window of up to 30 days.
Tracking: To keep costs low, we do not provide tracking numbers for our shipments.
4. What is your return policy?
We accept returns for products that are unopened and in their original packaging. To initiate a return, please contact our customer support team with your order details. Note that return shipping costs are the responsibility of the customer.
5. Do you offer any discounts or promotions?
Yes! We regularly offer promotions and discounts, for both new and returning cutomers. Be sure to sign up for our newsletter or follow us on social media to stay updated on our latest offers.
6. Do you accept wholesale orders?
Yes! Send us a note on our "Contact Us" page to inquire.
7. What should I do if I encounter issues with your website or products?
If you experience any technical issues with our website or have concerns about our products, please contact us! We are here to help resolve any issues promptly and ensure your satisfaction.